Windsor Bus Project

Helen Bolt 1 Windsor Day Photo Competition 2026

INTRODUCTION

All Councillors were offered a two-day training course on Carbon Literacy early this year and I took advantage.  Part of the course was a commitment to undertake a project which would reduce carbon footprint.  I decided to do one on increasing bus usage, particularly aimed at car users – not with the intent of getting people to abandon their cars but to consider using a bus on a suitable occasion.   In order to consider such options people need information and that is what this project is about. 

SCOPE

This is aimed just at Windsor, (not Eton, not Old Windsor).   Bus usage will be measured and compared in a year’s time, accepting that many other factors will impact bus take-ups. 

INFORMATION

  • Information will be both paper-based and on line.   
  • With the help of residents I will ensure distribution of timetables and other suitable materials to waiting rooms, cafes, libraries, places of worship etc. 
  • I will, with the help of others versed in the intricacies of on-line tools, make as much information available and current on line. 

BUSINESSES

I will liaise with businesses, such as LEGOLAND, the Fire Station and sports clubs such as the Windsor and Eton Football Club to help with encouraging their staff, customers and  members to use buses more frequently. 

BUS OPERATORS IN WINDSOR

There are five operators and between them they run 11 routes. We’ve pretty good coverage.  Some routes are commercial and some subsidised.   RBWM has been awarded capital and revenues monies for transport and plans to improve the bus provision over the next three/four years. 

  • First – No 8
  • Thames Valley = No 1, 1A, 2, 16, 703
  • Reading – No 702
  • Carousel – 702 No 37, 27B, 103
  • Go2Gate – This service is not licensed as a “hail and ride” service, only takes passengers to and from Heathrow Airport, and everyone HAS to book in advance, albeit 15 mins or so. 

BUS ROUTES IN WINDSOR

bus operators in rbwm

This RBWM map shows the routes. https://www.rbwm.gov.uk/sites/default/files/2025-10/transport_map_of_bus_services_in_rbwm.pdf

WHAT DOES IT COST?

Not a simple answer! You can look up prices from the relevant operator, however there are Special Deals which make using a bus probably cheaper than you think. Here’s the good news

  • Children under five years of age are generally free if accompanied by a fare paying passenger or valid pass holder. 
  • During August the Government has a Great British Summer Savings which include free bus travel for children between 5 and 15. 
  • National Bus Fare Cap, another Government scheme.  Currently there is a cap of £3 for a single fare, dropping to £2 in January 2027. This applies to participating bus companies only – for us that is just Carousel. 
  • Discounted Bus Fares for Young People. This applies only to Carousel and Thames Valley and is for those 18 years old and under. You have to apply by 28 August.
  • If you have reached pensionable age or have a registered disability (or are a companion) then you are eligible for free national off peak travel. I’m well into pensionable age so use my bus pass to travel free into London on the 702.  It takes some time but as there is wifi on board I usefully use the time. 

PLANNING TO CATCH A BUS

Each bus company has a timetable and indicates the bus stops.  RBWM is introducing a map of bus stops, and this will be uploaded when available. 

It really frustrating to find a bus is late or doesn’t turn up. You can see when your bus is due to arrive at your chosen bus through using Apps. My husband favours Google Maps and Will, a resident who is working with me on this project, favours City Mapper.  The choice is yours but well worth using. 

carbon transport choices

WHEN IS USING THE BUS PREFERABLE TO USING THE CAR AND VISA VERSA?

I’m not a regular bus user. I walk whenever possible or use a car. If I know parking will be difficult or expensive then I’m looking to use the bus.  If the weather is foul or I need to  carry something heavy or bulky I’ll use the car.  If I’m going to have a drink and don’t want to worry about being over the limit then the bus is a good option.  If we’re a group of five adults then most times the car will be cheaper provided it’s a short visit. 

FACILITIES ON BOARD

  • Wi-Fi, some have USB and wireless charging
  • Wheelchair access
  • Space for Wheelchair/mobility scooters/prams
  • Information displays and next stop announcement
  • Contactless or card processing machines. 
  • Priority seats as the front for disabled, elderly, pregnant.